FAQs

When is Loz City’s next drop?

Loz typically has 1-2 drops per week. Most public drops are announced ahead of time via Instagram stories. Follow along on Instagram for the most up-to-date information.

Does Loz City accept commissions?

Loz City takes on some commissions, depending on the desired artwork size, the requested pills/design idea, and the timeframe of the project. Contact for more info (serious inquiries only).

Does Loz City ship internationally?

Commissions can be shipped internationally. Unfortunately, international shipping from the website store is limited.

Does Loz City create custom artwork?

Public drops (artwork sold via LozCity.com) cannot be customized. However, commissions can be customized, at the artist’s discretion.

How long does shipping take?

Artwork purchased from LozCity.com will typically be shipped out in 1-5 business days, and U.S. delivery generally takes 2-8 business days. You will receive an email with your tracking number when the artwork has been shipped. Signature is required for all packages.

I won’t be home to sign for my package. What do I do?

If UPS is unable to reach you for the required signature, they will typically bring the package to your local UPS pickup location after 2-3 attempted deliveries. The UPS tracking website will have the pickup address and hours.

I have expired Prescription meds. Can I send these to Loz City’s expired pill recycling program?

NO. Do not mail any expired prescription medication. Loz only accepts expired or unused OTC (over-the-counter) pills - i.e. Ibuprofen, Aspirin, Fish Oil, etc. Loz does not accept any prescription medicine, and does not accept any legal responsibility if prescriptions are mailed. Please find more info here.